T O P
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Ctrl-W Shortcut No Longer Works in Firefox, Chrome, or Edge

I encountered this weird issue this week. Suddenly, my favorite keyboard shortcut, Ctrl-W, stopped working. I checked for browser updates – nada, I tried in other browsers like Google Chrome and Microsoft Edge and discovered the shortcut had stopped working in all my other web browsers as well. Other shortcuts still worked that used both keys. I restarted, checked my keyboard settings to make sure it was on Windows mode… nada.

Finally, I found the source of the issue. I have Samsung Magician installed and there was a pending update and apparently that disabled Ctrl-W keyboard. shortcut. Install the update and you should find your shortcut back, just like me!

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Whoops! WordPress Stuck in Maintenance Mode

It’s good to keep your WordPress instance up-to-date. But sometimes it doesn’t go to plan. Recently, this very instance got stuck in maintenance mode after an update.

It’s an easy fix! Logging into my cPanel, I found a .maintenance file in the root of my public_html folder where my WordPress instance is located. I deleted the file and voila, functioning, updated WordPress!

GSuite / Google Workspace

Locate Owner of Google Drive File

I ran into a fun problem today that let me put on my detective hat.

The hat I wear when problem-solving

It began like any other request – straightforward and seemingly innocuous. “I can’t access this person’s file, can you help?”

Unfortunately it turned out that the supposed owner DIDN’T own the Google Drive file – a spreadsheet. Google has a few tips for locating the owner of a document – requesting ownership and then checking email logs and checking Google Drive logs. Unfortunately, neither worked! Drive logs require that the file be accessed or viewed within the last 180 days and the email log check did not work. Most likely because the owner no longer had a Mail license.

Without the owner information I fired up GAM and was hitting a wall until I thought of something. I asked and poked around and found the name of someone with access to the file. Using their name as the basis to check ownership / permissions, I got a full list! From there, I located the owner’s name.

Basically, I was unable to find the owner, but with the knowledge of at least one person with access, I was able to locate the owner that way using a GAM command along the lines of gam user X show drivefileacl Y – that did it!

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Invalid Login Attempt Accessing Netsuite using REST API

I banged my head against the desk for way too long trying to figure out this issue. While trying to authenticate with Netsuite’s REST API instead of SOAP, I got the same INVALID_LOGIN_ATTEMPT error.

The fix? My account ID, which was a sandbox and included the letters S and B, had to be capitalized. I was using lowercase letters. Changing them to uppercase letters did the job!

Why, Netsuite, Why?