T O P

Trouble With Running Microsoft eDiscovery Export Tool

I ran into this one yesterday. I was attempting to export a PST file with the findings of a compliance search within Office365. I couldn’t run it on my computer, nor the server where I was offloading the PST to. The error I got was simply “Make sure the export content hasn’t expired”.

Helpful. It obviously hadn’t expired.

Eventually I did the following: First, I started using Internet Explorer to do the export. Next, I found this Microsoft help doc that stated to add the following websites to the trusted or intranet zone in IE.

*.outlook.com, *.office365.com, *.sharepoint.com and *.onmicrosoft.com are added to the Local intranet zone trusted sites.

Voila! That did the job and my PST downloaded nicely.

MailboxImportRequest Fails

I ran into an issue with a Powershell script I wrote recently, where I received this error:

The name must be unique per mailbox. There isn’t a default name available for a new request owned by mailbox xyz

Basically, a record is kept for completed mailbox move requests, and if you do too many for one mailbox, you get the above error. Don’t worry! Just run the following command in PS to clear away the completed request records, and you’ll then be able to run the import request!

 

Get-MailboxImportRequest -Status Completed | Remove-MailboxImportRequest

That’s it!

No Access to VDP Web Interface

I ran into an issue today that I was banging my head against until I found an obscure Vmware article.

Basically, when I tried to access my VDP appliance through the browser via port 8545, Chrome and IE would both say the connection was dropped or not accessible. “Failed to load” or “is not available” were the other errors.

This is the article I found:

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2111900

When Chrome/Firefox changed some settings regarding SSL certificates, it basically broke being able to access VDP devices that hadn’t been updated in a while. The above article has a Hotfix that you can install to fix the issue. It did for me!